The Free System Checkup and Clockwinding Service
The technical support team at Coin ConneXion provides periodic system checkups via PC Anywhere at no charge. These checkups include essential system maintenance. The date of your next required checkup can be determined by viewing "Setup / Operator Preferences", selection B (Name/Address / Version Information). The system displays "Next Free Update Rqd: 5/30/2006" (lower right corner). The service must be performed within 30 days thereafter. Periodically it's a good idea to check the date, and call for your free service BEFORE encountering the expiration message.
Best Practices for ezRoute Pro Backups
It is very important to maintain backups of your computer's files. We recommend that you maintain a complete backup of your PC and server hard drives, and that you keep a copy of this backup off-premises in the event of a disaster.
ezRoute Pro includes a backup utility for creating backups of the data portion of the program. Look under "Utilities > filePro Utilities > Backup Utility". This program creates a single-file backup stored in a compressed (zip) file in the "fpbackup" folder. Make a copy of that file or folder using a CD Rom, memory key, zip drive, or other method. This backup file may also be used for updating remote computers.
Missing start.exe
Windows XP SP2 was released without the file named “start.exe”, which is used by ezRoute Pro. If your version of Windows does not have start.exe, ezRoute will not be able to perform certain tasks. Look in C:\windows\system32\ and see if you have the file "start.exe". If you do not have it in that folder, click below to download the file, and place it in that folder. If you do not have this folder or are having trouble understanding this process, please call support at Coin ConneXion.
Support for Dolphin 7200
Handheld Products discontinued the Dolphin 7200 in 2006. Honeywell subsequently purchased Handheld Products, and no longer supports the Dolphin 7200.
In September 2010, Coin ConneXion announced the new Dolphin 6100 from Honeywell, and beginning January 1, 2011 Coin ConneXion will no longer offer support or repairs for the Dolphin 7200 handhelds. Remote wand functions for Dolphin 7200s will not be supported after January 1, 2011.
ezRoute Pro 10.0 includes support for both Dolphin 7600s and Dolphin 6100s, but does not support the Dolphin 7200s. Coin ConneXion recommends that customers purchase the new Dolphin 6100 handhelds to replace the old Dolphin 7200 handhelds.
Order O'Neil MF2, MF2t, and MF2te paper online.
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![[file]](http://www.coincnx.com/sites/all/modules/webfm/image/icon/pdf.gif "Download Year-End Hints and Reminders.pdf"){kind=icon} Year-End Hints and Reminders.pdf | 09/21/11 12:11 pm | 69.35 KB |